Advocacy Outcomes: monitor the impact of your work
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Advocacy Partnerships: be clear about commitment and expectations
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Advocacy Quality Assurance: deliver a quality service to meet user needs
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Alleged Abuse & Adults at Risk: safeguard service users effectively
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Child Protection: ensure rights and know your obligations
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Confidentiality: ensure trust and confidence in your service
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Conflict of Interest: ensure clarity in potential competing interests
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Consent: seeking consent as part of a respectful relationship
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Gifts: risk of compromising professional relationships
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Independence: delivering uncompromised services
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Involving Older People: recognising the contribution of older people
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Non-Instructed Advocacy: working with a service user who cannot instruct
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Referral & Signposting: clarity in when to refer or signpost elsewhere
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Service User Evaluation: assessing performance against expectation
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